We may collect information you provide, including your name, business name, email address, phone number, business address when provided, website or domain information, project requirements, proposal and contract information, onboarding responses, customer service communications, and logos, photos, PDFs or other business assets you upload.
We may also collect website usage and analytics information and, when legitimately captured, IP address, browser, device, referral and campaign information. We retain payment status, amounts, dates and transaction references needed to administer your account, but we do not receive or store your complete payment card number or card security code when Stripe collects those details directly.
Payments are processed by third-party payment processors such as Stripe. Those processors collect and process payment information under their own privacy practices and security controls. Prime Edge Digital receives information such as payment status, transaction identifiers, amounts and limited payment-method details necessary to confirm and support a transaction.
We may use information to provide requested services; prepare proposals; process contracts and electronic acceptances; manage projects; process and reconcile payments; provide customer support; send project and payment notifications; manage authorized Growth Care subscriptions; improve our website and services; maintain security; prevent fraud or abuse; maintain required business records; and comply with applicable legal obligations.
We use service providers and business systems for payment processing, website and application hosting, managed database and private file storage, transactional email, general website analytics and attribution, and customer relationship management workflows. Our current payment experience uses Stripe, and the application, data storage and transactional email infrastructure are hosted through Lovable services.
Information is shared only as reasonably necessary to provide services, operate the business, protect the platform, process payments, deliver communications or meet legal requirements. We do not sell personal information.
Customers may upload logos, photos, PDFs and other project assets. These materials are intended for use in completing the customer's project. Uploaded project assets are stored in private storage and made available through the application's current access controls to authorized project participants and staff as needed to perform the work.
The website may use essential browser storage and similar technologies needed for site functions, secure sessions and customer workflows. It also records general page-view, interaction, referral and campaign-attribution information to understand website use and the sources of inquiries. Browser controls may let you restrict some storage, but doing so can affect site functionality.
We may retain information for as long as reasonably necessary for active projects, customer service, financial and accounting records, contract history, fraud prevention, dispute resolution and legal compliance. Retention varies by the type of record and the purpose for which it is maintained.
You may contact us to request access to, correction of or deletion of information about you where appropriate and legally available. We may need to verify your identity and may retain records that we are required or reasonably permitted to keep.
We use reasonable administrative, technical and organizational safeguards designed to protect information, including restricted staff access, server-side validation and private storage controls. No system or transmission method is completely secure, and we cannot guarantee absolute security.
Prime Edge Digital provides business services and is not knowingly directed toward children. We do not knowingly solicit personal information from children.
We may update this Privacy Policy as our services or practices change. The Last Updated date identifies the current version.
Privacy questions may be sent to info@primeedgedigitalco.com or through our Contact / Customer Support page.
Questions? Email info@primeedgedigitalco.com or use our Contact / Customer Support page.
